Sendio

    Cookie Policy

    Last updated: February 11, 2026

    Sendio is a technology platform owned and operated by ESFERA DESIGN LTDA., a private legal entity registered under CNPJ No. 44.760.412/0001-03, hereinafter referred to as “Sendio”, focused on professionals and sales teams looking to increase prospecting and operational efficiency. Sendio provides tools for outreach organization and automation (including sequences, follow-ups, message personalization, and generative AI features) to support commercial communications, especially on channels such as LinkedIn.

    This Cookie Policy is a complementary document to Sendio’s Terms of Service, available at: Terms of Service. Here you will find clear and objective information about what cookies are, which cookies we may use in our applications, what they do, and how to manage them.

    1. DEFINITIONS

    Cookies are small text files or pieces of information that are downloaded to your computer, smartphone, or any other internet enabled device when you visit our application.

    In addition to cookies, we may also use similar technologies (for example, browser storage such as localStorage and sessionStorage) to remember preferences, improve security, and enable features of the Platform.

    Cookies contain information about your navigation on our pages and keep only information related to your preferences. This allows our website to store and retrieve data about your browsing habits in order to improve your experience, for example.

    It is important to note that cookies do not contain specific personal information such as sensitive or banking data.

    Your browser stores cookies on your hard drive, but they occupy minimal memory space and do not affect your device’s performance. Most information is deleted when you end your session.

    Cookies, by owner, can be:

    • First-party cookies: cookies set by us (or by third parties on our behalf).
    • Third-party cookies: cookies set by trusted third parties in our application.

    Cookies, by their “lifetime”, can be:

    • Session (temporary) cookies: cookies that expire when you close your browser, ending the session.
    • Persistent cookies: cookies that remain on your device for a set period or until you delete them.

    Cookies, by purpose, can be:

    • Necessary cookies: essential cookies that enable navigation in our applications and access to all features; without them, our services may not perform properly or may not work.
    • Performance cookies: cookies that optimize how our applications work by collecting anonymous information about visited pages.
    • Functionality cookies: cookies that remember your preferences and choices (such as your username).
    • Advertising cookies: cookies that deliver ads based on your interests and limit how often an ad is shown.

    2. WHY DO WE USE COOKIES?

    Sendio may use cookies (and similar technologies) to provide the best user experience, making our applications easier, safer, and more personalized based on your choices and browsing behavior. In particular, these mechanisms may be used to:

    • maintain sessions and authentication (for example, to access restricted areas);
    • prevent fraud and enhance security;
    • remember preferences (language, settings, and user choices);
    • measure performance and stability to improve pages, flows, and features (when enabled);
    • support marketing activities and campaign measurement (when enabled and according to your choices).

    3. MANAGING COOKIES

    It is important to note that cookie installation may be subject to your consent. Although most browsers are initially configured to accept cookies automatically, you can review your permissions at any time to block them, accept them, or enable notifications.

    Strictly necessary cookies may be used for the operation and security of our applications. Non-essential cookies (for example, performance and advertising cookies) may require prior consent, where applicable.

    You can find tutorials on how to manage cookies in major browsers:

    • Internet Explorer / Microsoft Edge
    • Firefox
    • Safari
    • Google Chrome
    • Opera

    You can also clear browsing data (cookies and local storage) in your browser at any time. Please note that disabling certain cookies may impact features and your experience on the website and/or restricted areas.

    4. FINAL PROVISIONS

    For Sendio, privacy and trust are fundamental to our relationship with you. Therefore, we reserve the right to change this Cookie Policy at any time. Changes will take effect immediately after publication.

    If you have questions about this Cookie Policy, contact us:

    • Email: contato@sendio.io